Privacy Policy
1. Introduction
Niagara Irrigation Automation respects your privacy and is committed to protecting the personal information you share with us through our mobile application ("App"). This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is protected.
2. Information We Collect
a. Personal Information:
Name
Contact details (phone number, email address)
Company name
Site visit details
Other customer-related data provided by you or collected during site visits
b. Usage Data:
Information on how the App is accessed and used, including the pages or features accessed, the time spent on those pages, and other diagnostic data.
c. Device Information:
Information about the device you use to access the App, including the device's IP address, operating system, and device identifiers.
3. How We Use Your Information
We use the information we collect to:
- Manage customer data effectively.
- Enable employees to handle customer follow-ups efficiently.
- Collect and organize site visit information for better communication with customers.
- Generate detailed reports in PDF and Excel formats.
- Improve the App’s functionality and user experience.
- Provide customer support and respond to inquiries.
- Analyze usage patterns to enhance App performance and services.
4. Sharing of Information
We do not sell, trade, or rent your personal information to others. We may share your information with:
- Service Providers: Third-party companies that provide services on our behalf, such as data hosting or analytics services. These providers are required to keep your information confidential and use it only to perform services for us.
- Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as court orders or government regulations.
5. Storage Access and Management
Our app requires access to your device's storage to provide essential functionality related to audio file management. Specifically, we request the MANAGE_EXTERNAL_STORAGE permission for the following reasons:
- Audio File Storage: We need access to your device's storage to save, manage, and organize audio files created, imported, or used within the app. This includes storing recordings, music files, and other audio content essential for the app’s functionality.
- User Control: You have full control over the storage and management of these audio files. The app only accesses, stores, and manages files that are directly related to its core features.
- Data Security: We are committed to protecting your data. The app does not access, modify, or store any other files or data unrelated to its core functionality. All interactions with your device's storage are strictly limited to the audio files necessary for the app’s operations.
By granting this permission, you enable the app to provide a seamless audio experience. Rest assured that your privacy and data security are our top priorities, and we do not use this permission for any other purpose.
6. Data Retention
We retain your personal information only for as long as is necessary for the purposes outlined in this Privacy Policy or as required by law.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request that we correct any inaccuracies in your personal information.
- Request the deletion of your personal information, subject to legal and operational obligations.
- Withdraw your consent for the processing of your personal information, where applicable.
To exercise these rights, please contact us at
8. Children’s Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us so that we can take appropriate steps to delete such information.
9. Missing Description in Play Listing
Our Play Store listing is designed to provide comprehensive information about our app, including its purpose, features, and the permissions it requires. However, we recognize that a detailed description of certain functionalities may be missing or unclear. We are committed to updating our Play Store listing to ensure that all aspects of our app, including permissions and their purposes, are fully described. This is to ensure transparency and help users make informed decisions about using our app.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date at the top of the policy will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Niagara Irrigation Automation
Coimbatore
9842505100